Support Center
Troubleshooting.
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Site Monitoring
Site monitoring and alerts can detect an outage on your website. Learn how to configure alerts so you’re notified of any downtime.
Common WordPress Errors and Access Logs
A list common error codes you may see on your WordPress site and why these error codes happen and common troubleshooting steps for each.
WordPress and Admin AJAX
Admin AJAX is a very flexible tool that can create a more seamless user experience in WordPress. Learn when to use and how to troubleshoot high Admin AJAX.
Common WordPress Errors
A list common error codes you may see on your WordPress site. We’ll also cover why these error codes happen and common troubleshooting steps for each.
Troubleshooting a WordPress Website
If you run into errors on your WordPress site you will need to troubleshoot. Learn how to diagnose and correct errors like a WP Engine Support tech.
Disable Plugins and Change Themes from phpMyAdmin
Learn how to deactivate plugins and change the theme of your site when the WP Admin dashboard of your WordPress website cannot be accessed.
Updating the Slider Revolution Plugin (RevSlider)
Learn how to update the Slider Revolution (RevSlider) plugin through step-by-step instructions and a video walkthrough.
Fixing the “Error Establishing Database Connection” Error
Learn what causes database connection errors such as “Error establishing database connection” on your WordPress website, and how to resolve these errors if you encounter them.
Unexpected End of File Error
Learn what causes unexpected end of file errors, how to restore your website if needed, and how to resolve these errors if you encounter them.
Disable WooCommerce Cart Fragments
Learn what WooCommerce cart fragments are, what issues they may cause, and ways to resolve performance concerns.